BMF Open Learning Course Modules

BMF can offer distance learning training books on the two core subjects of 'Customer Care in Builders Merchants' and 'Health & Safety in Builders Merchants'. Both were specially written to give a solid grounding in these two vital areas for all employees - especially as part of an induction process for new recruits. The Health & Safety module satisfies the employers' responsibility to impart fit for purpose training in this area.

We have ensured that our learning and marking criteria comply with the highest national standards. The course contents and the marking papers are laid out as separate Course Books and Task Books. The Course Books can be retained by the learners for reference.

We worked with the Institute of Customer Service (ICS) on the Customer Care in Builders Merchants module and with the Institution of Occupational Safety & Health (IOSH) in the production of the Health & Safety module. Successful completion of the Health & Safety module will entitle the learner to an IOSH Registration and Certificate.

The cost of the modules is an industry leading £98.00 for the Customer Care module and the Health & Safety module costs £125.00 which includes the IOSH certification charge. Both of these new modules will take learners about twenty hours to complete. The modules will impart core competencies and skills that all merchants should require of their staff in these key areas.

An order form for both modules can be accessed here.